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Privacy Policy

1. Introduction

Welcome to Tend. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use the Tend application and website ("App" or "Services").

2. Information We Collect

We collect information that you provide to us directly and information about how you interact with our App:

  • Account Information: When you create an account, we may collect your email address and authentication data to sync your plants across devices.
  • Plant Data & Images: We collect the photos you take or upload of your plants, plant names, and care logs to provide plant identification, health analysis, and tracking services.
  • Usage Data: We automatically collect technical usage data about how you interact with the App (e.g., features used, AI credit usage).
  • Payment Information: For AI credit purchases, payments are processed securely by our third-party payment processor (Stripe). We do not store your full credit card details.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the App, including plant identification and generating custom care advice using third-party artificial intelligence providers.
  • To manage your account, AI credits, and device synchronization.
  • To send you push notifications for plant check-in reminders, if you have opted in.
  • To analyze and improve the performance and user experience of our Services.

4. Sharing Your Information

We only share your information with third parties in the following situations:

  • Service Providers: We share data with trusted third parties who assist us, including AI providers (for analyzing plant images/data), payment processors (Stripe), and cloud hosting.
  • We never sell your personal data to advertisers or data brokers.

5. Data Security

We use standard industry practices and modern encryption to keep your account, plant data, and AI credit balances safe and secure.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [email protected].